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Borders Pain Clinic

Borders Pain ClinicBorders Pain Clinic

Privacy Policy

Our contact details 

Name: Borders Pain Clinic

E-mail:info@borderspainclinic.co.uk

Website: Borderspainclinic.co.uk

Address: St Helens , Melrose, TD6 9AA

company: Forbes Medical Cannabis Scotland Ltd  SC729833


The type of personal information we collect 

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· To contact you and make appointments.

· To provide you with information about our service.

We will not collect or store any other personal information about you. Any information we receive from you including your name and address will be permanently deleted from our email system within 28 days of our last correspondence unless you instruct us otherwise.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent.

You are able to remove your consent at any time. You can do this by contacting info@borderspainclinic.co.uk


How we store your personal information 

Your information is securely stored. 

We keep email correspondence for the duration of your enquiry about our service and during the initial assessment process. We will then dispose of your information by permanently deleting all emails regarding any information about you

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@borderspainclinic.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@borderspainclinic.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk


Copyright © 2024 Borders Pain Clinic - All Rights Reserved.

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